Prices and general payments
and terms of delivery in consumer relationships.
ID
Hourly rate excl. VAT
Hourly rate incl. VAT.
Electrician
1190,-
1488,-
Electrician without material responsibility *
1490,- *
1863,- *
Travel service car allowance within 30km
392,-
490,-
Supplement per km. beyond 30km
kr. 11,25,-
kr. 14,-
Transport zone Tromsø city incl. toll passes, round trip
540,-
675,-
* Applies when the customer has procured material that can be used. This is ONLY done by agreement with the customer and the surcharge will normally be 1/3 of the current hourly rate.
1. Introduction
2. Definitions
The supplier: Ringjord elektro AS. Organisation number: 925573779.
Consumer: The person who consumes services and/or goods from the supplier. "Consumer" means a natural person who is not acting primarily in the course of a commercial activity.
The parties: The supplier (or contractor) and the consumer
(customer or buyer).
The service: Performing work on the installation of equipment and materials.
Products: Equipment and materials sold by the supplier.
Delivery: Performance of services and/or delivery of goods.
Consumer Purchase Act: Applies to purchase/sale of product only.
The Craftsman Services Act: Applies to assignments for specific services such as repairs, maintenance, installations, remodelling, etc.
The Building Construction Act: Applies to assignments for the construction of a new home or holiday home.
3. The contractual relationship
The Supplier's general terms of delivery and payment are part of the contractual relationship between the parties, and will apply in full unless deviations have been agreed in writing or otherwise follow from mandatory rules under the Consumer Purchase Act, the Craftsman Services Act or the Housing Construction Act.
Upon commencement of delivery/assignment, the agreement is deemed to have been entered into. Provisions such as daily allowance require further agreement.
4. Price
Our hourly rate for electricians is NOK. 1100 excl. VAT (NOK 1375 incl. VAT). The time spent is calculated round trip between the offices and the place of assignment and is rounded up to the nearest half hour. If the customer has acquired materials that can be used (cf. item 20), we reserve the right to increase the hourly rate. This will only take place by agreement with the customer and the price increase will normally be approx. 1/3 of the current hourly rate. 1390, - (NOK 1735, - incl. VAT)
In the event of cancellation of all or part of the assignment after the agreement has been signed, 10 % of the remaining contract value will be invoiced as a cancellation fee.
The Supplier is entitled to carry out a credit check on the consumer and to cancel/cancel the order without liability if the consumer is not creditworthy.
Agreed prices may be tenders, maximum prices, price estimates or similar and may not be exceeded by more than 15%. For hourly labour, a service car is in most cases mandatory. This is usually of great benefit to the customer.
If a price has not been specifically agreed for each sale or assignment, the consumer will be invoiced on the basis of the supplier's current price for services and goods at the time of delivery. Services are invoiced on the basis of time spent and specified materials.
Travelling time to/from the place of assignment is invoiced at the same hourly rate as for the performance of the assignment. Any expenses/allowances (e.g. parking) will be added. Transport within 30 km of our offices is invoiced with a service car surcharge of NOK. 350,- ex. VAT. Our service vehicles mainly contain the materials and tools used for normal servicing. Surcharges for kilometres in excess of 30 km are invoiced at NOK. 9.00 per kilometre ex. VAT.
All prices stated in this document are as of today's date. Prices are normally adjusted on 1 May each year.
For loyal and good customers, we can offer special discounts on hourly rates and materials.
5. Terms of payment
In consumer relationships, assignments/services are invoiced with 7 days' payment due date from the invoice date. For assignments lasting more than 1 day, the supplier may invoice the consumer on account every 7 days for services provided, including here also with 7 days payment due.
In the event of late payment, the supplier may charge interest in accordance with the Act on Interest on Late Payment when the claim is not honoured when due. Interest runs from the due date. A demand for payment may be sent using electronic communication.
Invoices will be sent to the consumer's stated e-mail address. If a paper invoice is required, the consumer must notify this to [email protected] no later than at the start of the assignment. A reasonable invoice fee will be charged for issuing and sending paper invoices.
The Supplier may suspend all work in the event of non-payment of an a-account invoice.
6. Sales collateral
The Supplier has a sales pledge on - and ownership of - all goods and demountable components until the invoice, including any interest and costs, has been paid in full, even if these have been delivered to the construction site.
7. Collateralisation
Neither the supplier nor the consumer provides security, unless otherwise specifically agreed between the parties.
8. Services
The supplier shall commence installation work at the agreed time, provided that the supplier has access to the installation site at the agreed time or during the agreed period, and the consumer has made arrangements for the installation work to be commenced and completed without risk of the work being delayed.
If a fixed price has been agreed, the supplier may invoice on the basis of current hourly rates for additional time spent due to the work site not being available, not being cleared and for waiting for other trades.
9. Consumer's delay
Delays caused by the consumer's circumstances will result in a corresponding postponement of the agreed delivery or takeover. If the installation work is delayed as a result of the consumer not having ensured timely access to the installation site, or not having facilitated the conditions for commencement and completion without the risk of the work being delayed, the supplier may postpone the work until the next time or period when the supplier has the opportunity to carry out the work.
In the event of significant delay on the part of the consumer, and the consumer is not required by the agreement to pay until after the service has been completed, the supplier may partially invoice the consumer for work incurred to date, or at the time when the work must be assumed to have been completed without the delay.
In addition, the Supplier may assert the rights and claims that accrue to the Supplier under the Consumer Purchase Act, the Craftsman Services Act or the Housing Construction Act.
10. Complaints
The consumer must notify the supplier of any defects in the delivery within a reasonable time in writing on the notification form available on our website. If such notice of complaint is not given within two months after the consumer discovered the defect or should have discovered it, the consumer may not invoke the defect and assert it.
The consumer is obliged to make it possible to rectify complaints rationally and without undue delay. Otherwise, the absolute deadlines for complaints pursuant to section 27 of the Consumer Purchases Act, section 30 of the Housing Construction Act and section 22 of the Craftsman Services Act apply.
If it is not to the clear disadvantage of the consumer, rectification of defects that have been complained about after takeover may take place once a year.
11. Technical building conditions
The supplier reserves the right that technical construction limitations may prevent, delay or increase the cost of parts or all of the delivery in order for it to be of a satisfactory standard. This applies, for example, in cases where the original delivery does not include downlights and that the addition of these requires, for example, special insulation or sealing methods that are not included in the standard delivery.
If the need for additional work as a result of technical construction conditions such as those mentioned above is identified after the agreement has been entered into, the consumer is entitled to an adjustment of the remuneration for the additional costs. However, the consumer shall be notified before such additional work is initiated and given the right to decide whether or not the work is to be carried out. Notification can be given electronically by e-mail or SMS.
Reservations are made for hidden defects in existing installations. E.g. damaged/tight pipework, boxes in hidden installations that turn out to be covered by tiles, wallpaper, panelling, cupboards, lined ceilings, etc. Any localisation and repair of hidden defects is carried out as invoice work according to the current hourly rate, material price and service vehicle. Any contract deadline will be postponed for the same amount of time as the repairs take.
The consumer must be responsible for and pay for any structural repairs where structural elements (mouldings, ceilings, walls, etc.) are damaged/dismantled in connection with locating and opening damaged/sealed pipework or covered electrical installations (tiles, paint, wallpaper, panels, cabinets and ceilings).
Any slitting and repairs for cable/pipe routing are not included in the fixed price/quotation/estimate as long as this is not specified in the fixed price/quotation/estimate.
12. Change management
Until acceptance of the services performed (including with installed equipment) has taken place, the consumer may demand changes to the agreed scope, design and execution of the delivery against payment. Claims for such changes must be made in writing and describe the changes required.
The supplier shall provide the consumer with written feedback on whether and how the change can be made and on the consequences the change will have for price, delivery time and any other agreed conditions.
The Supplier is entitled and obliged to make changes to the agreed delivery as a result of changes in laws, regulations and other provisions relevant to the delivery, and to demand such changes against payment. The same applies to changes in the interpretation of such rules. The Supplier shall provide the consumer with such information in writing as soon as possible.
13. Takeover
If it has been agreed that installed equipment or facilities shall be tested prior to takeover, testing shall take place with both parties present. A protocol shall be drawn up in which any takeover is confirmed by the consumer. The consumer is not entitled to use the equipment or facility before the takeover has been confirmed.
If the consumer starts using the equipment or facility before taking over, taking over is deemed to be confirmed by the consumer from the first day of use. In that case, the supplier's obligation to carry out testing is cancelled.
Takeover may take place even if some work remains to be done, provided that this is stated in the protocol from the testing of the system. If no testing of the system has been agreed prior to takeover, takeover is deemed to have taken place when the supplier has completed the work/installation and notified the consumer that the equipment or system can be put into use. When takeover has taken place, the risk is transferred to the consumer.
All service and quotation jobs are documented with a final inspection and a declaration of conformity. These documents are filed in the property's own property folder and are a document of value for insurance purposes and in the event of a future sale. www.boligmappa.no which is your home's online service booklet.
Alternatively, it can also be sent by email. This service is invoiced at NOK. 250,- ex. VAT.
14. Force majeure (Grounds for exemption)
The following circumstances shall be regarded as force majeure if they occur after the conclusion of the agreement and prevent its fulfilment: war, rebellion or civil unrest, decision by a public authority, natural disaster, interruption of public power supply or public transport, significant labour dispute or fire or other circumstances of a similar nature and interference.
The Supplier is entitled to demand that the delivery time stipulated in the contract be extended in accordance with the period for which the work is delayed by force majeure, both in its own organisation and at subcontractors.
The Supplier shall, as soon as such delay as mentioned above occurs or as soon as it realises that a delay may occur, give written notice of this with the necessary information.
15. Disputes/complaints
Disputes that the parties are unable to resolve amicably may be brought by either party before the Craftsmen's Complaints Board, the Consumer Council, the Consumer Disputes Board, the Conciliation Board or the District Court in accordance with the general jurisdiction rules of the Dispute Act. The Craftsmen's Complaints Board deals with disputes between consumers and craftsmen that arise when craftsmen carry out work on a consumer's property.
If Ringjord Elektro AS rejects a complaint, you can take your case to, for example, the Craftsman Complaints Board, PO Box 5480 Majorstuen, 0305 Oslo or the Consumer Disputes Board, PO Box 463 Sentrum, 0105 Oslo. When submitting a complaint to one of these boards, you must inform them of our e-mail address: [email protected]. Any dispute that is referred to the Craftsman Complaints Board must involve a value of more than NOK 5,000.
For work on new buildings, separate legislation applies, i.e. the Building Construction Act, ref. https://lovdata.no/dokument/NL/lov/1997-06-13-43.
16. Material
We use materials from suppliers who guarantee good quality and price for their products. The price of materials may vary from company to company. Our retail price is based on the wholesaler's price lists.
If the customer has procured the material to be used, Ringjord Elektro AS can install it provided that the material has the necessary approvals and quality to suit the purpose. Material that does not have the necessary approvals and/or quality will not be installed.
Please note that Ringjord Elektro AS operates with a five-year warranty on work performed and materials delivered in consumer relationships. This service will not be available for materials purchased outside Ringjord Elektro AS.
17. General
Any fees to E-verk are not included in any quotation/fixed price/estimate. Such fees are thus incurred both on assignments carried out on account and on assignments carried out according to quotation/fixed price/estimate. Fees may be incurred for meter installation, intake/plug-in wiring work, power disconnection and increasing overload protection/main fuses.
Any necessary communication with E-verk is included in the fixed price/quote/estimate.
For assignments involving the repair of electrical systems following a report from the electricity utility, a fee of NOK 625 incl. VAT will be charged for processing and submitting the report to the electricity utility, unless it is specified that this is included in any fixed price/quote.
The supplier takes care of the correct handling and delivery of EE waste to an authorised receiving station.
The consumer must ensure that they pay for any rigging (storage, dining room, WC) and give the supplier access to electricity and water consumption.
For the sake of clarity, please note that new automatic fuses trip at the set load limit. With automatic fuses, the electrical system is safer than with screw fuses. Old screw fuses could in some cases withstand an overload of up to 30-40 % before tripping. New automatic fuses cannot withstand as much overload as old screw fuses. When replacing fuses, it may therefore be necessary to lay new courses. Any installation of new courses is carried out as invoice work according to the current hourly rate, material price and service vehicle.
If preliminary design is carried out by someone other than the Contractor, further design responsibility rests with the Contractor if this is expressly specified in the fixed price/quotation/estimate or contract.
The Supplier shall submit the necessary documentation after the assignment has been completed. This includes any declaration of conformity, final inspection, etc. Please note that there is no requirement to submit a declaration of conformity for troubleshooting or simple replacement of plugs, switches, lamps, etc.
Completed assignments must comply with applicable regulatory requirements and regulations and be carried out professionally and in accordance with general requirements for safety, functionality and craftsmanship.
A service agreement can be offered to customers who express a desire to do so.
English 
Norwegian 
